Premium: Silver, Gold, and how billing works

Zeno24 has two paid tiers, Silver and Gold, each available monthly or yearly. Current prices for your country are shown in the app's Membership tab — that is always the accurate source.

A subscription upgrades ONE CIRCLE, for everyone in it. It is not a personal upgrade: if you belong to three circles and buy Gold for one, the other two stay free. Whoever pays picks which circle it applies to.

What the tiers unlock

Saving places, the live map, your own health figures and the 50-member circle size are the same on every plan.

Subscribe

1. Open the Membership tab.
2. Choose Silver or Gold, and monthly or yearly.
3. Tap the subscribe button and confirm with the App Store on iPhone, or Google Play on Android.

If you have never subscribed before, the button offers a 7-day free trial instead. Apple and Google grant that once per account, so a returning subscriber is charged straight away and the button says so.

Restore a purchase on a new phone

1. Open Settings from the profile button on the map.
2. Tap Restore Purchases.

Make sure you are signed in with the store account that made the purchase — the Apple ID on iPhone, the Google account on Android.

Cancel — iPhone

Cancelling is done in the store that took the payment, never in Zeno24.

1. Open the iPhone Settings app.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Tap Zeno24 and cancel.

Cancel — Android

1. Open Google Play.
2. Tap your profile picture.
3. Tap Payments and subscriptions, then Subscriptions.
4. Tap Zeno24 and cancel.

Cancelling stops the renewal. The circle keeps its tier until the paid period ends.

You deleted the circle you were paying for

Deleting a circle does not cancel its subscription — the store keeps billing, because the store does not know the circle is gone. But the money is not lost either. Open Zeno24 while still subscribed and it offers to move that plan onto one of your other circles.

1. Open Zeno24 and go to the circle you want to move the plan to.
2. Open the Membership tab.
3. Tap the offer to move your plan there.

There is no new charge and the renewal date does not change. Three things to know about that offer:

• It appears only because the circle the plan covered was deleted. It is not a way to move a plan between circles whenever you like.
• The plan is moved, not copied, so it happens once — the old circle no longer exists to keep it.
• The circle you move it to must not already have a plan of its own. Zeno24 will not stack one subscription on top of another, and refuses the move rather than quietly wasting one of them.

If none of your circles qualifies, cancel the subscription in the store instead, or it keeps renewing for nothing.

The one that catches people out

⚠️ A subscription is tied to the store account that bought it. If you move between iPhone and Android, the old subscription keeps billing where it was bought until you cancel it there.